Exchanges & Returns Policy

At Nips & Sips, we strive to provide exceptional service and high-quality products. If for any reason you are not completely satisfied with your rental, please review our Exchanges & Returns Policy to understand your options.

Eligibility for Exchanges & Returns

Non-Returnable Items: Since our service involves renting a champagne cart and related accessories for events, we do not accept returns or exchanges of the rental items once they have been delivered and used at your event.

Exchanges

Service Issues: If you experience any issues with our service, contact us within 24 hours of delivery. We will work with you to provide a suitable solution.

Refunds

Cancellation Refunds: Cancellations made 48 hours or more before the event will receive a full refund. Cancellations made within 48 hours of the event will receive a 50% refund. No refunds will be given for cancellations made less than 24 hours before the event.

Service Issues: If you experience any issues with our service that cannot be resolved to your satisfaction, please contact us. We will work with you to find an acceptable resolution, which may include a partial refund or credit towards a future rental.

Process for Exchanges & Refunds

Contact Us: To initiate an exchange or refund, please contact us at info@nipsandsipsmobilebar.com with your order details and a description of the issue.

Review and Approval: We will review your request and respond within 48 hours to confirm the next steps.

Contact Information

For any questions or concerns about our Exchanges & Returns Policy, please contact us at:

Email: info@nipsandsipsmobilebar.com

By using our services, you acknowledge that you have read, understood, and agree to this Exchanges & Returns Policy.